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Rafael Jaoude has work experience in the software quality assurance field. Rafael started their career at Optimal Energy in 2021 as a QA intern, where they worked from August to November. Later, in the same year, they joined ENACOM Group as a Software Quality Analyst I from December to February. Rafael then progressed to the position of Software Quality Analyst II from February to October. Currently, they hold the role of Software Quality Analyst V at ENACOM Group starting from October 2022.

Rafael Jaoude began their education journey in 2021 at Universidade Paulista, where they pursued a degree in System Analysis and Development. Rafael is expected to graduate in 2023. In addition to their formal education, Rafael has obtained several certifications from Udemy. In August 2021, they completed the "Automation Testing + Fundamentals and Techniques of Software Testing" course. In February 2022, they obtained certifications in "Automation Testing with Capybara, Cucumber, and Ruby" and "Web Development - HTML5, CSS3, SASS, Bootstrap, JS, ES6, PHP 7, OO, MySQL, JQuery, MVC, APIs, IONIC." Most recently, in September 2022, Rafael earned a certification in "Datadog: Performance Monitoring Tool."