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Natalie Collins Kindell is a seasoned customer success and support professional with a comprehensive background in various roles, currently serving as a Customer Success Representative, Implementation Specialist, and Customer Support Representative at Edict Systems since January 2017. Prior experience includes working as a Customer Support Representative at The Reynolds and Reynolds Company and multiple short-term substitute teaching positions at Crestview Local Schools, Lincolnview Local Schools, and St. Mary of the Assumption Catholic School. Additional experience includes mentoring youth through the YWCA and providing tutoring in Spanish and TESOL at Indiana Wesleyan University. Natalie completed an extensive educational path, earning a Bachelor of Arts in Spanish and TESOL from Indiana Wesleyan University, graduate certificates in Translation and Interpretation from UC San Diego Extended Studies, and a 40-hour program in Medical Interpreting.