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Marco Carpegna is an experienced payment management professional with a strong background in overseeing payment operations across various companies. Currently serving as Payment Manager at De Agostini Publishing since March 2021, Marco previously held the role of Payment Operations Manager at lastminute.com and Payment Manager at DeliveryHero, focusing on international brands such as Foodora and Foodpanda. Key responsibilities include chargeback monitoring, fraud prevention and analysis, and optimizing the user payment experience. Earlier roles include Head of Payment and Payment Manager at Wimdu GmbH, where Marco led the payment team and improved related processes. Additional experience encompasses customer support positions at Booking.com, Competence Call Center, eBay, and Arvato Service GmbH, contributing to a comprehensive understanding of customer service and payment systems.