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Sofia Torres possesses extensive experience in facilities management and customer service across various sectors. Currently serving at Konica Minolta Business Solutions Portugal, Sofia focuses on selecting and managing relationships with travel agencies and hotels, as well as implementing company policies regarding fleet management. Previous roles include customer care positions at Decathlon UK, where responsibilities encompassed online order management and customer satisfaction, and administrative duties at EFCIS, where Sofia handled client receptions, financial support, and document translations. Additional experience includes roles in dental reception, sports advisory, and international bookings, complemented by education in physical education and English qualification courses.