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Jungeun Lee has over 20 years of work experience in various roles within the technology industry. Their most recent position was as a Technical Support Lead at CrowdStrike, where they started in July 2022. Prior to that, they worked as a Software Build Engineer at Atlassian from October 2021 to June 2022. They also have experience as a Cloud Support Engineer at Splunk from May 2019 to September 2021, and as a Delivery Specialist at Dell EMC from May 2015 to May 2019. Earlier in their career, they worked at Symantec as a Senior Technical Support Engineer and Onsite Support Engineer, at LG Telecom as an IT Manager, at Sig-N as a Project Manager, at adbillsoft as a Project Manager, at Portal Software as a Technical Consultant, and at Samsung Cooperation as a System Engineer. Overall, Jungeun Lee has a solid background in technical support, engineering, and project management.

From 1989 to 1993, Jungeun Lee attended Hanyang University, where they obtained a Bachelor of Engineering degree in Nuclear Engineering.