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Matt Johnsen is an experienced Customer Success Manager and Senior Account Manager at Cleo, where achievements include building a qualified pipeline of $2,818,970 in 2022 and being named Account Manager of the Year in 2020. Prior roles at Cleo as Account Executive and Business Development Representative involved establishing new sales opportunities, achieving a 44% conversion rate, and making over 80 calls daily. Previous experience at Echo Global Logistics as a Carrier Sales Representative involved managing a diverse carrier network and negotiating rates, while Matt's early internships at PACK Pharmaceuticals provided support in finance and supply chain efforts. An educational background in Marketing and Entrepreneurship was completed at Ball State University.