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Melissa Aide currently serves as a CCO Trainer for Medicare and the Marketplace at Maximus Federal since August 2023 and also works as a Training Facilitator at Capitol Bridge since May 2023. Prior experience includes various roles at Oscar Health, such as Medicare Advantage Project Specialist II, Medicare Advantage Project Specialist, and Care Guide, from May 2018 to June 2023. Melissa Aide began their career at Humana as a Customer Care Specialist and SME from November 2015 to May 2018, and earlier worked as a Trainer at Passport Health from June 2013 to November 2015. Melissa Aide holds an Associate of Applied Science in Business Administration and Management from Scottsdale Community College.