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Rachel Sousa possesses a strong background in services operations and business development, currently serving as Team Lead for Services Operations at Bullhorn since January 2020, following their role as Services Operations Coordinator. Prior experience includes a position in business development at Zaius and a Business Development Consultant role at Oracle. Rachel Sousa completed a Bachelor of Arts in English, with a focus on Professional Writing and Technical Communication, at the University of Massachusetts Amherst from 2016 to 2018, and attended Santa Clara University from 2014 to 2016, along with an earlier education at Portsmouth Abbey School from 2010 to 2014.