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Leo ODonnell is an accomplished Principal Enterprise Architect at BT since March 2018, and previously held roles including Zurich Technical Services Director at Link Mortgage Services Limited and Head of Technology Services at Capita Mortgage Services. With extensive experience in IT leadership, including overseeing technology services and infrastructure for major organizations in the mortgage administration sector, Leo demonstrated proficiency in driving business value through enhanced IT solutions and architecture. Notable achievements encompass the introduction of ITIL methods, Robotic Process Automation, and advanced Disaster Recovery provisions. Leo's academic background includes a BA (HONS) in Human Geography from Liverpool John Moores University.