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Hilde Yrlesa Liedo is a seasoned professional with extensive experience in management and sales, currently serving as Country Manager at ITS since July 2017. Prior to this role, Hilde held various positions at BT, including Sales Director and Senior Sales Professional from February 2005 to April 2015, and Director of Customer Care from 2001 to 2004. Hilde's educational background includes a degree in Ingeniera Electronica from Pontificia Universidad Javeriana, an MBA from Universidad Externado de Colombia, a postgraduate degree in Digital Marketing from Universidad Rey Juan Carlos, and certifications in corporate coaching and Lego Serious Play from TISOC Escuela Europea de Coaching and Association of Master Trainers LSP, respectively.