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Vincent Julius Alcordo is an experienced customer service professional with a strong background in leadership and team management. Currently serving as Customer Service Lead at BRANDED since September 2021, Vincent previously held the role of Senior Customer Service Representative at AT Global Holdings Ltd from June 2015 to September 2021, focusing on service delivery and policy development. Early career experience includes positions as Content Manager at The Imperial Games Company Inc. and TabithaNaylor.com, Virtual Assistant at Lucentee, and Customer Support Representative/Administrative Assistant at Kybotech. Vincent holds a Bachelor of Business Administration in Marketing/Marketing Management and a Bachelor of Science in Nursing Education, both from Liceo de Cagayan University.