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Fiona Beckstrom is an accomplished professional with extensive experience in customer support and success management. Currently serving as the Director of Customer Support – Business Management at Bold Group since October 2021, Fiona has previously held significant leadership roles, including Director of Customer Success at Data Masons Software and multiple positions such as General Manager and Director of Operations at Exact Software. Fiona's career began at Kewill Systems, where Fiona was Director of Operations for nearly two decades. Fiona holds a BSc w/Honours in Business Computing/Data Processing Systems from City, University of London.