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Pamela Escalante has a diverse background in research and clinical laboratory settings. At Dell Pediatric Research Institute from May 2014 to May 2016, Pamela worked as an Undergraduate Research Assistant, focusing on folic acid's role in embryonic development and birth defects through ELISA assays. From February 2017 to February 2020, Pamela served as an Analytical Chemistry Scientist and Pre-Analytical Specimen Processor at Sonic Reference Laboratory, where responsibilities included daily clinical testing, data analysis, and result reporting. Since October 2020, Pamela has been with Qualia, progressing through several roles including Support Liaison and Subject Matter Expert, showcasing expertise in customer success and support within the organization.