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Zachary Hart has a diverse background in IT support and customer service. Starting as a Sales Assistant at Poundland, Zachary advanced their career to become a Technical Specialist at Apple, providing extensive customer support for iOS software and hardware. Zachary later transitioned to Birmingham City University as an IT Team Leader, overseeing a team of 10+ IT support analysts and technicians. Prior to these roles, Zachary also held positions at SCC and Holy Trinity Catholic School where Zachary provided technical support and managed user incidents and requests. Zachary's educational background includes a BTEC National Diploma in Graphic Design from Sutton Coldfield College and a classroom-based apprenticeship in Information Technology from Zenos IT Academy.