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Nathan Saldanha is a seasoned professional in customer success and operations management, currently serving as a Senior Customer Success Manager at Bayzat since February 2023. Previously, Saldanha held the position of Customer Success Manager at Zomato from August 2021 to February 2023, where responsibilities included recommending growth strategies for restaurant partners and enhancing client relationships. Prior to Zomato, Saldanha was the Head of Operations at Zap Creatives, overseeing social media strategies for over 30 brands. Additional experience includes roles such as Category Manager at Allana Group, Sales Supervisor at Paris Gallery LLC, and Online Marketing Specialist at eBay. Saldanha's educational background includes an MBA in Marketing from IES's Management College and a Bachelor's degree in Finance/Retail Management from St. Andrew's College.