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Katie O'Dea is an experienced professional in talent acquisition, customer care, and operations management, currently serving as a Talent Acquisition Specialist at Australian Unity since May 2022. Previously held roles include Partner Relations Manager at Global Work & Travel, Customer Care Manager at Nourished Life, and Operations Team Leader at MECCA Brands, where responsibilities included driving team performance and enhancing the customer experience. Additional experience encompasses roles as a Sales and Events Executive Assistant at AmazingCo and a Travel Manager at Student Flights Australia, where Katie developed expertise in recruitment, training, sales, and event management. Academic qualifications include a Graduate Diploma of International and Community Development from Deakin University and multiple certifications in Travel and Tourism from Flight Centre Travel Academy.