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Michael Hendrix has a diverse work experience spanning from 2004 to the present. Michael is currently the Founder and General Manager of Quality Touchpoints, a $3M final mile delivery business under the Amazon Delivery Service Partner Program. Before that, they served as the Director of Global Manufacturing Operations at MOO, overseeing a budget of over $30M. Prior to MOO, they held various roles at Newell Brands, including Manager of eCommerce DTC Operations and Director of Manufacturing Operations & Quality at Bond. Michael also worked as the Manager of Quality Engineering & Operations at MakerBot, a 3D printer startup acquired by Stratasys. At Ford Motor Company, they started as a Lead Engineer in Manufacturing Operations and was promoted twice, achieving outstanding performance ratings. Additionally, they worked as an Advisor in the tech industry.

Michael Hendrix has a Bachelor of Science in Engineering with a focus on Mechanical Engineering from the University of Michigan. Michael also has a Bachelor of Engineering from the University of Michigan College of Engineering, specializing in Mechanical Engineering. Furthermore, Michael Hendrix has obtained a Six Sigma Green Belt certification from Ford Motor Company. Michael has also pursued Master of Business Administration (MBA) degrees from both Cornell Johnson Graduate School of Management and Melbourne Business School, although the specific years of study are unknown.