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Pia Jensen is an experienced operations manager specializing in marketplace health, currently serving as EMEA Senior Regional Operations Manager at Uber since May 2021. In this role, Pia is responsible for maintaining and improving processes that ensure a reliable delivery experience for UberEats, with a focus on minimizing fraud and enhancing efficiency. Prior to Uber, Pia held the position of Business Development Consultant at VILLAFRANCE, overseeing the DACH market and the Netherlands, where strategic planning and marketing activities were emphasized. Earlier experience includes working as a Marketing Assistant at VON FLOERKE, closely collaborating with the founder of the e-commerce fashion start-up. Pia holds a Master of Science in Business Administration focusing on Strategy and Organization from Vrije Universiteit Amsterdam and a Bachelor of Arts in International Business Marketing Management from CBS International Business School. Additional education includes studies in Fashion and Luxury Brand Management at The American Business School of Paris, and a double degree in Creation-technical assistance with a focus on graphics and object design.