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Rudy Matos is an experienced account and client services manager currently employed at Akorbi since January 2022, where responsibilities include managing HIPAA compliance projects, financial services, and customer service operations while facilitating communication among vendors, partners, and upper management. Prior experience includes serving as a program manager and client services point of contact at Continuum Global Solutions, overseeing project initiatives, recruitment, and budgeting. Rudy also held supervisory roles at Conduent, leading social media customer service teams and retention/tech support departments for Boost Mobile. Additional experience includes positions at Xerox, focusing on customer service improvement and support. Rudy holds bachelor's degrees in Marketing and Clinical Psychology from Universidad APEC and Universidad Abierta para Adultos, respectively, and a technical degree in Finance and Business Administration from Politecnico Maria de la Altagracia de Villa Duarte.