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Jennifer Dearman is an accomplished executive with extensive experience in customer success, account management, and operations. Currently serving as Senior Vice President of Customer Success at NoRedInk and Founder/CEO of Elevate Your Outcomes, Jennifer also holds advisory roles at Stellic and SambaNova Systems. Previous positions include Chief Customer Officer at Udacity, where responsibilities included aligning post-sales functions and driving operational efficiency, and Vice President of Global Customer Success at Kronos Incorporated, where a global customer success strategy was developed. Educational credentials include an MBA from Carnegie Mellon University and dual bachelor's degrees in Accounting and Business Management from North Carolina State University. Jennifer is actively involved in the Chief network, promoting the presence of women in leadership roles.