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Gemma Serra is a seasoned professional in quality assurance with extensive experience across various organizations. Currently serving as a Senior QA Engineer at Aircall since November 2023, Gemma's prior role as a QA Advisor at ManoMano involved coaching and assisting feature teams within a B2C framework focused on a shift-left strategy. Previous positions include QA Manager at nexum AG, where responsibilities encompassed coordinating testing activities for e-commerce projects, and Service Lead at Globe Testing, focusing on QA for Zara.com. A background in quality engineering and testing spans positions at multiple companies, including Atos and Devgurus. Gemma holds degrees in Information Science and Computer Software Engineering from Universitat Politècnica de València and has completed certifications in software testing.