Jeff Vogler possesses extensive experience in technical support and engineering, currently serving as a Technical Account Engineer at Rapid7 since July 2021, where support is provided for managed priority accounts in cybersecurity. Prior to this role, Jeff held the position of Senior Technical Support Engineer at Zultys, Inc., delivering technical assistance to channel partners for SIP telephone systems. Jeff's earlier experience includes a tenure at MITEL, progressing from Staff Support Engineer to Senior Technical Support Specialist, acting as a key escalation point and mentoring fellow engineers. Jeff's career began at Toshiba Telecommunications Systems Division, where responsibilities included acting as an escalation point for technical support issues and managing a team of Technical Support engineers.
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