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Brian Willis possesses extensive experience in customer success and operations within the fintech sector, currently serving at ZSuite Tech since April 2023. Prior to this, Brian held the position of Director of Customer Success at Punchh and served as Senior Vice President/General Manager of Client Success at Kasasa, where comprehensive strategies were designed to enhance customer experience and strengthen C-suite relationships. Brian's career at Kasasa also included leadership roles in business intelligence, where a focus on analytics and data-driven insights was emphasized. Brian's educational background includes an MBA from Texas McCombs School of Business and a Bachelor of Arts in Geography from The University of Texas at Austin.