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Robert Rice is an experienced professional with a background in management and operations within the financial services and customer engagement sectors. Currently serving as Inbound Engagement Manager II at Desert Financial Credit Union since April 2019, Robert has previously held roles including Contact Center Systems Administrator/Project Manager at Sunrun and Loan Solutions Expert at Desert Schools Federal Credit Union. Their career at TriVita spanned over a decade, where Robert advanced to Operations Sales Manager and contributed significantly as a Performance Manager, implementing strategic goals, leading quality assurance initiatives, and developing successful outbound campaigns. Robert holds an education from Scottsdale Community College, completed between 1998 and 2003.