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Satz has extensive experience in technical support roles spanning across various companies such as Sutherland Global Services, Cybernet Slash Support (CSS), and Zoho. Satz has worked as a Tier 2 Technical Support Executive and Team Lead in customer support, handling calls to assist customers with software issues. Additionally, Satz has experience in roles such as Senior Customer Support Executive, Customer Support Representative, and Senior Technical Support Engineer, demonstrating expertise in generating reports, maintaining schedules, and escalating customer issues effectively.