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Trish Johnson is an accomplished professional with extensive experience in customer experience and operations management. Currently serving as the Director of Customer Experience at Ziply Fiber since September 2019, Trish has contributed to the launch of an innovative Internet service company in the Pacific Northwest. Prior to this role, Trish worked as an independent consultant and held senior positions at ibex.digital as V.P. Sales Center Operations and at Digital Globe Services as Director of Operations, focusing on delivering high-value customers. Trish's earlier career includes project management roles at RealNetworks and Verizon Wireless, along with various customer service positions at US WEST CELLULAR.