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Billy Kwan is an experienced I.T Program Manager and I.T Applications Specialist at Zimmermann, with a career spanning from February 2021 to the present. Prior to this role, Billy Kwan worked at Apparel21 from April 2017 to December 2020 as a Business Analyst/Consultant, Quality Assurance Analyst, and Senior Support Analyst, focusing on retail, wholesale, warehousing, and E-Commerce sectors, conducting data analysis using SQL, and managing ERP version upgrades. Earlier in the career, Billy Kwan served as an I.T Consultant at Monash University during 2016. Billy Kwan holds a degree in Business Information Systems from Monash University, earned in 2018.