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Paula Kay has over 10 years of experience in sales and business management. Paula began their career in 2011 as a Business Development Manager for TheFork, a TripAdvisor company, where they were responsible for understanding the products and their features, conducting demos, and introducing SaaS products to potential clients. In 2014, they joined Adveris as the Director of Sales and Business Development and Senior Sales Manager, where they provided guidance and mentorship to the Sales team, negotiated deals, and established and maintained business partnerships. In 2017, they became the Head of Customer Success at Just Eat Takeaway.com. In 2019, they were appointed Head of Operations at GetResto, where they were responsible for defining and building BI & dashboards, sales forecasting, identifying trends, and supporting sales quoting and deal desk/pricing. In 2021, they joined Otonomo as a Sales Ops Data Analyst & Business Intelligence, where they were responsible for leading the revenue forecasting, support planning and operations processes, synthesizing research findings into actionable insights, and extracting data from multiple sources. Currently, they are working as the Revenue Operations Manager at Zesty.

Paula Kay's education history includes a Bachelor degree in Law, Economy, and Management from the University of Perpignan from 2006 to 2009, an MBA from Vatel France from 2010 to 2011, and an Applied MSc in Data Analytics from the Data ScienceTech Institute from 2020 to 2022. Paula has also obtained several certifications, including an AWS Partner: Cloud Economics Accreditation from Amazon Web Services in September 2022, an AWS Partner: Sales Accreditation (Business) from Amazon Web Services in September 2022, a Neo4j Certified Professional from Neo4j in January 2022, a Salesforce Trailhead from Trailhead by Salesforce in February 2021, a Microsoft certified: data analyst associate from Microsoft in February 2022, and a Handoff Admin Certificate from Chili Piper in January 2023.