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Romain Breant is an experienced professional in customer success and client relations, currently serving as a Customer Success Manager at Bloomin since June 2023 and as an Alternant Customer Success Manager at Rocket School since March 2023, where essential skills in client onboarding, support management, and customer needs assessment are being developed. Prior experience includes notable roles such as Patient Advisor for Chinese clients at C3Medical, enhancing the client experience through effective communication and case management, and quality assurance in hospitality at The Westin Paris - Vendôme. Romain has a strong educational background with a Master’s degree in tourism management focused on the Chinese market from Université d'Angers and a Bachelor’s in hotel and catering management from IUT Evreux.