ÂÜÀòÂÒÂ×

Zoraida Etter, PMP, currently serves as a Principal Business Transformation and Principal Program Manager at Zendesk, focusing on company-wide programs aligned with corporate strategies for innovation and growth. With a solid background in strategic initiatives, Zoraida has held leadership roles at ENGIE Impact and ENGIE Insight, where responsibilities included launching a global sustainability consulting organization and executing significant corporate transactions. Zoraida has consistently driven alignment between corporate objectives and execution, leveraging expertise in program management across various teams and geographical regions. Educational qualifications include a Bachelor’s degree in Business Administration with a focus on Management Information Systems from Gonzaga University and a Master of Science from Washington State University.