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Sumanth Gopalakrishna is a Senior Software Engineer at Zendesk since November 2021, with prior experience as a Software Engineer at Brightcove from September 2019 to November 2021, where Sumanth developed applications utilizing AWS Cognito, Kotlin, Spring Boot, and Postgres. Previous roles include Graduate Teaching Assistant at Northeastern University and Software Engineer Intern at Brightcove, where Sumanth created a video portal website using JavaScript and managed Jenkins for continuous integration. Early career experience includes a Software Engineer position at ArisGlobal, focusing on signal and risk management solutions for the pharmaceutical industry. Sumanth holds a Master of Science in Information Systems from Northeastern University and a Bachelor's degree in Electrical, Electronics and Communications Engineering from Siddaganga Institute of Technology.