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Mayank Sharma is a Staff Software Engineer at Zendesk, where Mayank works on chat systems. Previously, Mayank was a Backend Developer at Lingumi, focusing on building Ed-tech products and infrastructure management using Terraform. As a Senior Product Developer at Circles.Life, Mayank worked on backend services for Singapore's first digital MVNO. At Tokopedia, Mayank was a Senior Software Engineer building the Uber ride booking system and order management systems. While at Paytm, Mayank worked on digital fulfilment services and movie ticket booking platforms. Mayank began their career as a Systems Engineer at Tata Consultancy Services after graduating with a B.Tech. in Information Technology from Guru Gobind Singh Indraprastha University.