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Eli Pontoniere has professional experience in various roles within the customer service and hospitality sectors. At Zendesk, Eli served as an SMB Account Executive, eSMB Account Executive, and BDR Team Lead/Sr. BDR. Prior experience includes working as the Lead Front of House at Cannery Cafe and as a Bartender at Delicious! Catering. Eli holds a Bachelor of Arts in Economics from the University of California, Santa Cruz, completed in 2021.