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Danny Flynn is an experienced professional in customer success and business operations, currently serving as Principal Customer Success Manager at Zendesk since June 2021. Prior roles include Strategic Account Manager at Planview, Inc., where responsibilities encompassed account retention and growth for strategic accounts, and Director of Customer Success & Services at Spigit, leading a West Coast team in post-sales delivery and customer management. Danny has a solid background in business operations, having overseen a $300M business unit at L3, where responsibilities included strategic planning and P&L management. Dannnn's academic credentials include a Bachelor’s in Marketing Management from Virginia Tech and an MBA in Entrepreneurship from San Diego State University.