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Ciarán Archer is a Distinguished Engineer & Lead Architect at Zendesk, where Ciarán spearheads global architecture initiatives and leads the technical design of critical projects. With a background in web development and Java technologies, Ciarán has a strong track record of implementing cutting-edge solutions for corporate clients and leveraging data integration initiatives to optimize system performance. Their expertise ranges from infrastructure deployment automation to system reliability improvements, showcasing their versatile skill set as a technical leader.