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Andrew Martinez serves as the Senior Director of Business Transformation at Zendesk since 2022, leading efforts to fundamentally change company operations for long-term strategic success. Previously, Andrew held the role of Senior Director in the Office of the COO at Zendesk, collaborating with executive leadership to implement strategic improvements. Prior experience includes serving as Senior Vice President at OpenGate Capital, where Andrew oversaw the performance and strategy of technology and industrial portfolio companies. Andrew's career also includes significant roles at BioAgilytix Labs, Riverside Partners, and The Boston Consulting Group, where a diverse range of operational and strategic initiatives were executed. Andrew holds an MBA from Harvard Business School and a degree from the University of Southern California.