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Abhinay Kathuria is an accomplished engineering manager and machine learning expert with extensive experience in academia and industry. Currently serving as Engineering Manager at Zendesk since December 2021, Abhinay previously held the role of Engineering Team Lead for the Machine Learning Platform. Abhinay's academic career includes a tenure at RMIT University as a Head Tutor and Research Assistant, contributing to innovative projects in data mining and autonomous systems. Significant achievements include designing a fraud detection system that resulted in substantial cost savings at carsales.com.au and leading machine learning initiatives at REA Group. Abhinay holds a Master's degree in Information Technology from RMIT University.