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Holly Kerns Gagnard started their career in 2007 at Intrado, where they worked in market research until 2008. Holly then moved on to the Pepsi Bottling Group, where they worked in sales management from 2008 to 2009. In 2009, they joined SquareTwo Financial and held various roles, including Internal Sales Manager, Director of Sales, Director of Alternative Liquidation Channel, and Vice President of Legal Operations. Holly'stenure at SquareTwo Financial lasted until 2017. Since 2019, Holly has been working at Zenarate as the VP of Customer Success, overseeing the implementation of the Zenarate AI Coach simulation training platform.

Holly Kerns Gagnard attended the University of Colorado Boulder - Leeds School of Business from 2004 to 2008, where they obtained a Bachelor of Science (BS) degree in Business Administration with a focus on Marketing.