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Ms. Downs possesses over 30 years of experience designing, delivering, and managing quality of life programs within the Military community. Her substantial experience in overseeing contract performance and coordinating the full spectrum of management activities provides expertise for contract development solutions. Ms. Downs has served as the Project Manager for over 70 Department of the Navy, Department of Defense and U.S. Marine Corps projects. During her tenure with Zeiders, she has overseen well over 200 innovative and learner-centered curricula, program guides, and learning and development projects focused on all aspects of the military and family lifecycle. She brings expertise in military quality of life issues as reflected by her presentations at numerous national and regional conferences on topics including Clinical Quality Assurance, Crisis Response, Strategic Planning, Deployment Readiness, and Organizational Learning. Ms. Downs has a Bachelor of Science in Psychology from Old Dominion University, a Master of Social Work from Virginia Commonwealth University and an Education Specialist degree in Curriculum Design from the College of William and Mary. She is a Licensed Clinical Social Worker (LCSW) in the Commonwealth of Virginia and certified as a Project Management Professional. As the daughter of a career Naval Officer and the spouse of a Navy Nuke, she has experience and insight into the military lifestyle.