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Janne Vainikainen is a seasoned professional with extensive experience in operations and management across various sectors, currently serving as Chief Operating Officer at Zeffi since September 2019. Vainikainen's expertise includes innovative AI-driven tools and methodologies, enhancing customer success as Principal Consultant and Director at Lingsoft from March 2017 to August 2019. Previous roles encompass leadership positions, such as Chief Financial Officer at Ruoveden kunta and interim Mayor of Mäntsälä. Vainikainen's educational background includes a Master of Science in Knowledge Management and Leadership from LUT University and an Executive MBA from the University of Jyväskylä, complemented by a Master of Science in Administration from the University of Tampere.