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Charlie Versi serves as the Group Operational Excellence Director for ISG, leading operational excellence initiatives across various delivery departments in the UK and EMEA. With extensive experience in operational performance and quality management from prior roles at Multiplex, including Director of Operational Performance and Director of Quality for Europe, Charlie has a strong background in enhancing business operating models and ensuring project quality across multiple functions. Prior assignments include leadership positions at Anstey Developments and Buildcorp, where project management and quality assurance were key responsibilities. Academic credentials include a Bachelor of Engineering in Civil Engineering and Construction Management from the University of Sydney, along with Chartered Quality Professional membership from The Chartered Quality Institute.