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Juan Jersaín González Mendoza is a seasoned professional in the fields of education, multimedia instructional design, and certification coordination. Currently serving as Coordinador de Certificación at Zafiro Software since June 2016, responsibilities include instructional training, course standardization, and academic administration. Concurrently, Juan has been a Catedrático at Universidad José Martí de Latinoamérica since May 2013, teaching master's level courses on emerging information technologies and training needs assessment. Previous roles encompass positions in training coordination and communication across various companies, with substantial experience in multimedia production and educational technology. Juan holds a Doctorate in Arts and Humanities, along with a Bachelor’s degree in Communication Sciences from ICAHM.