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Mary Prabhu has extensive experience in service delivery and customer success, currently serving as Vice President at RAY · ALLEN INC. since November 2011, with a progressive career including roles such as Senior Director, Director, Team Lead, and Account Executive within the company. Prior to this, Mary worked as a Financial Analyst at PepsiCo, where contributions included analyzing customer invoices and creating tools that saved the company $15,000. Earlier experience includes a position as a Customer Service Representative at MB Financial Bank, managing customer accounts and resolving conflicts. Mary holds a Bachelor of Arts in Economics from the University of Illinois, obtained in 2009.