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Michael Cheung is an accomplished Enterprise Customer Success Manager at Yotpo since November 2021, specializing in empowering high-end retailers to achieve strategic growth through customer review conversion, retention, and tailored growth strategies. With extensive experience in e-commerce and digital project management, Michael has previously held key roles at Tesla Owners UK, Michael Associates, Holland & Barrett, Williams Commerce, and Mercedes-Benz in the UK, focusing on driving measurable business growth, enhancing customer engagement, and delivering digital transformation. Michael holds a BSc in Computer Science and Business Management and another BSc in Computer and Information Sciences from Nottingham Trent University.