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Jordan Polkowitz (Shapiro) is an experienced customer success manager with a strong background in managing enterprise clients and driving revenue growth. Currently at Yotpo as a Customer Success Manager for Subscriptions, Jordan leads onboarding for over 50 enterprise subscription clients, significantly increasing client revenue responsibility by 400% in the first year. Previous experience includes a role as Senior Customer Success Manager at Amplitude, overseeing a $7 million ARR client portfolio with notable clients such as Capital One and Goldman Sachs. At Hewlett Packard Enterprise, Jordan managed complex deals and engaged with clients like Sloan Kettering Cancer Center and The Dallas Cowboys. Additionally, experience in media production and public relations, including leadership roles in the Alpha Delta Pi Sorority, complements a well-rounded professional background. Jordan holds a BA in Communication Studies with a minor in Applied Statistics from the University of Michigan.