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Nick Smith is a seasoned Programme Manager with extensive experience in technology, innovation, and business change across various sectors. Currently serving as Programme Manager at Yorkshire Housing since May 2022, Nick leads the development of a new Target Operating Model Design in collaboration with stakeholders. Previous roles include Programme Manager at the University of Leeds, where Nick focused on service design models, and as Business Lead for the SAP Transformation Programme at Yorkshire Water, overseeing significant operational changes. With a history at Yorkshire Water in diverse roles, including Manager of Service & Continuous Improvement and Capital Delivery Manager, Nick has driven successful capital investment programs and strategic improvements. Additional experience includes strategic leadership at AQA and directorial responsibilities at tutorme Ltd. Nick's educational background includes attendance at Abbey Grange, Leeds.