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Melissa Villaflor's work experience includes various roles in different companies. Melissa started as an intern at the US Forest Service in 2002, followed by a position as an assistant manager at Blue Ridge Mountain Sports from 2004 to 2009. In 2010, they worked as a cashier/stocker at REI and as a shipping & parts clerk at EnergyLogic. Melissa also worked as a footwear coordinator at Sun & Ski Sports from 2009 to 2012. Melissa then joined the YMCA of Middle Tennessee in 2012, working as a lifeguard & certified pool operator (CPO) and later as a youth sports coordinator until 2015. Their most recent position is at The Home Depot, where they started as a merchandising execution associate (MET) in 2015 and is now a MET supervisor.

Melissa Villaflor holds a Bachelor of Science degree in Outdoor Recreation & Leisure Services from Murray State University, which they completed from 1997 to 2002. Prior to that, they attended Murray High School from 1993 to 1997, studying Parks, Recreation, and Leisure Studies. In terms of additional certifications, Melissa is a Certified Pool & Spa Operator (CPO) obtained from the Certified Pool & Spa institution in April 2018, and they are also a Lifeguarding Instructor, though the specific institution and date of certification are not provided.