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Susan Turbert has extensive experience in customer service and facilities management roles. Susan has worked at Yale University in various capacities, including as a Facilities Planning Manager and Office Manager. Susan was responsible for implementing and managing a computerized maintenance system, overseeing office operations, and adjusting budgetary elements for the Facilities Department. Prior to their time at Yale, Susan worked at Bayer HealthCare for over 20 years as a Customer Service Manager.