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John Weru has a diverse work experience in customer support and technical roles. john started their career at Webcloud Kenya Ltd as a Web Developer in 2015. In 2016, they joined Influx Inc. as a Technical Support Engineer, where they provided support operations on demand. john then transitioned to Xtendify in 2019, where they worked as a Customer Support Team Lead, handling Tier 2 support for WordPress themes and plugins. In 2020, they joined Presidio Creative as a Customer Support Agent. Overall, John has a strong background in customer support and technical roles, demonstrating their expertise in providing efficient support and resolving escalated issues.

John Weru attended The Catholic University of Eastern Africa from 2012 to 2016, where they obtained a Bachelor of Science (BSc) degree in Computer Science. Besides their degree, they also have a certification in Bsc Computer Science, although the institution and specific details of the certification are not provided.