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Gaurav Dhawan is an experienced professional with a career spanning over 17 years in account management, marketing, and sales. Currently serving as an Account Manager at Xceltech since June 2014, Gaurav previously held the position of Assistant Manager at Investors Clinic Infratech Limited from July 2012 to 2014. Gaurav also worked as Manager Account at Enterprise Business Solutions Inc from 2010 to 2012 and began a career at TeleTech as a Quality Analyst from January 2006 to October 2009. Gaurav's expertise in quality evaluation, process compliance, and improvement was honed during tenure at TeleTech India Pvt Ltd. Gaurav holds a Bachelor's degree in Business Administration and Management from Delhi University, completed between 2004 and 2006.